Contact the practice
The Allan Practice, Calcot Medical Centre
Hampden Road
Chalfont St Peter
Gerrards Cross
SL9 9SA
Telephone: 01753 887 311
Out of Hours: 111
Dr Bailey’s Secretary: 01753 278 940
Dr Hilton’s Secretary: 01753 278 939
Dr Easaw’s Secretary: 01753 278 932
Dr Hirani’s Secretary: 01753 278 943
Dr Balogun-Lynch’s & Dr Dhesi’s Secretary: 01753 278 938
Opening Times
Reception is open from 07:30am Monday to Friday for collections / drop off of samples, letters etc only. Phone lines open from 08:30am. Daily lunchtime closure to allow for admin.
| Monday | 7:30am to 12:30pm and 2:30pm to 6:00pm |
| Tuesday | 7:30am to 12:30pm and 2:30pm to 6:00pm |
| Wednesday | 7:30am to 12:30pm and 2:30pm to 6:00pm |
| Thursday | 7:30am to 12:30pm and 2:30pm to 6:00pm |
| Friday | 7:30am to 12:30pm and 2:30pm to 6:00pm |
| Saturday | Closed |
| Sunday | Closed |
If you need help when we are closed
If you require medical assistance that cannot wait until the surgery is next open please call one of the following numbers:
Between 08:00 – 08:30 and 18:00 – 18:30 Monday – Friday call the NHS Helpline on 111.
In a medical emergency call 999.
111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally.
Your needs will be assessed and you will be given advice about whether you need:
- Treat yourself at home
- Go to a Primary Care Centre
If you need face to face medical attention you may be asked to attend a Primary Care Centre.
Click here to access NHS 111 online or call 111 to speak to a staff member.
Physical accessibility
Our practice offers the following facilities:
- Step free access: All of the rooms that patients require access to are on the ground floor of the practice.
- Wheelchair access: The practice is wheelchair accessible; fitted with automatic double-doors for ease of access. We have a wheelchair that can be used by patients whilst visiting the practice.
- Disabled WC: We have a disabled toilet for the use of patients.
- Disabled parking: We also have disabled spaces in our car park directly in front of the entrance .
- Induction loop: We have a portable hearing loop that can be taken into any clinical room or used at reception. Please ask the receptionist.
- Large text or alternative font: We are happy to provide any letters or our own patient leaflets in large text or alternative fonts, on request. Please ask the receptionist for further details.
- Communication support services for deaf people: We can access these through an external company. Please let your doctors secretary know if you require this support.
How to make a complaint
We make every effort to give the best service possible to everyone who attends our practice.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.
To pursue a complaint please contact the Practice.
