Some Changes Coming From 1st August 2020
As the world begins to start becoming a little bit more 'normal' we have started to see our work levels rise exponentially again, therefore from 1st August we will be reverting back to our pre-lockdown system of requesting prescriptions. From 1st August all prescription requests and general admin enquiries from patients will no longer be accepted through our contact email address. All patient contact must come to the surgery through Online Access or through the 'Contact Us' section of our website.
To help with processing your enquiries as quickly as possible, each secretaries' phone line will now be closed one day a week to allow the secretaries a full day of protected admin time. They will still be accessible through Online Access or the 'Contact Us' page on the website, but you will be unable to speak to the secretary on the phone. The days this effects for each doctor are: Monday Dr Bailey's Secretary, Tuesday Dr Dhesi's Secretary, Wednesday Dr Easaw's Secretary, Thursday Dr Hilton's Secretary and Friday Dr Hirani's Secretary.
Thank you for your support during the pandemic.
GP Patient Survey Results
The results are in and we are proud to annouce that The Allan Practice has rated higher than the average score within Buckinghamshire CCG.
83% of respondents usually get to see or speak to their preferred GP when they would like to.
84% of respondents were offered a choice of appointment when they last tried to make a general practice appointment.
78% of respondents are satisfied with the general practice appointment times available.
We really appreciate patients taking the time to respond to the survey and for the wonderful feedback.