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Latest News

Please read our Patient Access Instructions

Introducing Dr. Ranj.......

Dear Patient,
It has now been almost two months since Dr. Allan retired from the practice and I am glad to report that she is thoroughly enjoying her well-deserved retirement! One day we will come around to removing her nameplate from the front of the building, but not just yet! It will remain as a sign that we will continue to maintain the high standards that have been established at our practice for so many years.

If you were one of her patients, you will have received a farewell letter from her in which she highlighted the crisis - and there can be no softer word for it – that exists in GP recruitment at present. Thank you for bearing with the interim arrangements that have been set up to ensure that you always have a named GP to look after you. We hope that the transition to date has been smooth.

I am now pleased to report that Dr. Niranjan Ratnasingham has recently joined our team. He will look after patients of Dr. Allan for at least the next few months, hopefully much longer. ‘Dr. Ranj’ – as he prefers to be known – is an excellent GP and has already spent some time at Calcot, having first completed his training with, and then worked for The Hall Practice. By all accounts he was very popular amongst patients there and I would encourage you to meet with him as the opportunity arises. We hope that he can be persuaded to stay long term! Please note that there has been no change in access arrangements for patients previously of Dr. Allan – they can still access their secretary on 01753 278943.

On the question of access, many of you will be aware that we have been making a real push to register patients for online access, Once securely registered, this allows patients to not only to make online prescription requests, but also access their test results, book appointments online and view their medical records. The features available are being slowly expanded to allow much more over time. I cannot emphasise enough how much we would like patients to register for this facility. It has the potential to significantly lighten the heavy load that our excellent secretaries currently bear, as well as providing you all with easy access to personal medical information. Unfortunately, and I am sure that you will understand, there are some processes that have to be followed to ensure that the system is absolutely secure. Please see the separate link on our website home page which will explain the registration process further.

With best wishes,
Dr. Gurjit S. Dhesi
25th May 2017

Training in General Practice

Education & Training in the Practice

We are delighted to embark on becoming a Training Practice, which is a practice that trains doctors to be general practitioners.

To this goal, Dr Hilton has successfully completed a rigorous, yearlong Postgraduate Certificate in Medical Education linked with the Oxford Brookes University, and Dr Easaw is already an established trainer.

The practice itself will have an official assessment by Health Education England in June 2017, and all being well, will then be approved for the postgraduate training of doctors.

The doctors we train will spend between 6 and 18months with us and are fully qualified doctors, having worked for least two years as hospital doctors before coming to us.

Videoing Consultations

As part of their on-going training, the doctors may ask to video a consultation. These will be done under the General Medical Council guidelines. If you want the camera turned off, please tell the receptionist - this is not a problem and will not affect your consultation in any way.

We highly value your support in training the GPs of tomorrow. You are at the centre of their training. We are confident that they will benefit hugely from their time with you and with us. We are sensitive to the fact that you may have questions, and welcome any you may have.

Maria Easaw and Elena Hilton

Practice Closure Dates

Protected Learning Time - Practice closed in afternoon


  • Thursday 15th June 2017
  • Wednesday 12th July 2017
  • Tuesday 12th September 2017
  • Wednesday 11th October 2017
  • Thursday 16th November 2017
  • Thursday 11th January 2018
  • Tuesday 20th February 2018
  • Tuesday 13th March 2018

On these dates the practice will be closed from 13:00. In cases of medically urgent problems - Please phone the surgery and your call will be forwarded to the on call GP service.

Becoming a Dementia Friendly Practice

Dementia is not a natural part of the ageing process; it is caused by diseases in the brain. It is much more than just about losing your memory.

You may have noticed the large signs in our surgery lobby with information on Dementia Awareness week in May 2016.

This heralds the start of our efforts to becoming a much more Dementia Friendly Practice.

Over the next few months we will be aiming to:

  • be a practice with staff who are skilled and have time to care for our patients with dementia
  • work closely in partnership with carers, family and friends of our patients with dementia
  • identify our patients with signs of dementia early on in their illness
  • encourage our patients with dementia and their carers to express their care needs at an early stage so we can best use every window of opportunity
  • maintain and improve on our calm, uncluttered, welcoming and friendly area at reception

We actively welcome any questions or feedback you may have as we work hard towards being a Dementia Friendly Practice for our patients and their carers.

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